How GPS Tracking Keeps Waste Collection on Track

05 May 2017

GPS tracking in waste management vehicles has become an important tool for managing waste effectively. As more businesses and homeowners take sustainable approaches to the way their waste is managed, it’s become more necessary to utilise tools to make the process as efficient as possible. GPS tracking is a prime example of this.

These tracking systems benefit both the customer and the waste management company. GPS tracking encourages the driver to be on schedule and do their job resourcefully, which means a better customer service for you. Waste management and garbage collection services need to run well organised, productive fleets. With a more efficient fleet, customers are served better and waste is managed more effectively. Here are a few reasons why GPS tracking is keeping waste collection on track:

Improved Customer Service

Customer service is significantly improved through GPS tracking. Clients are more satisfied with a skip bin delivery and pick up service that’s prompt and monitored. GPS tracking on waste trucks encourages a decreased response time. If you’re in urgent need of a skip bin, the waste management company can utilise the GPS system to see which truck is closest to deliver.

Proper mapping software like GPS tracking directs to the driver to the job faster. Better routing and dispatching increases the amount of jobs the company can achieve in one day, which benefits the clients too. As daily scheduled appointments are managed productively through real time data, new jobs can be added instantly which means more clients can be attended to in one day.

Route Optimisation to Eliminate Wasted Time and Fuel

GPS tracking and real time data allows for better route planning. As the waste management company can see the location of every vehicle, the most ideal route can be sent to the driver to avoid traffic and construction delays. This prevents wasted time, improving the service for the client and reducing fuel costs for the company. Having this ability to track and optimise driver routes allows us to compare alternative directions to guarantee you’re getting the quickest service. This enables us to train the drivers to be aware of any issues and make decisions which will save both time and fuel, improving the overall service to our clients.

Detailed route planning is the only way to decrease the amount of travel time between each pick-up location. The more routes planned for drivers through GPS tracking, the better we’re able to analyse the data to determine which itineraries are the most efficient. And the more kilometers reduced in a day translates directly to fuel savings.

Boosted Safety

Tracking systems allows drivers to be monitored on the job and encourages any concerns to be addressed instantly. This includes any drivers going above the speed limit for the area; the GPS tracking device will beep if this happens, reminding the driver to slow down and be safe. With the route plans and better client management for waste removal jobs, there is no need for our drivers to be in a rush to get to the next location. This safety requirement keeps both parties happy and promotes a better working environment for all.

More than a Dot on a Map

Historically, GPS tracking was about identifying the position of an asset in real time. However, the technology has allowed businesses to put in place a range of functionality that assist the various stakeholders. Some of these additional functions that can be programmed into a GPS tracking system include:

  • Obtaining electronic signatures to confirm proof of service.
  • Automated client confirmation when a service has been undertaken.
  • Transmission of images that will assist with proof of service, site problems etc.
  • Mass instantaneous communication to drivers (e.g. communication of traffic problems).
  • Identification of dishonest activities.

At Instant Waste Management, we strive to achieve 100% customer satisfaction. Through the latest technologies like GPS tracking, we’re able to offer you the most reliable and cost-effective waste management service. Contact us today to find out how we can help with your waste removal.